We will gladly exchange or refund an item, if returned in its original
packaging (at customers expense). Unsoiled and unused within 14 days of
When returning a product, we recommend that you obtain a Despatch Certificate
from the Post Office which will cover you for insurance purposes and also acts
as proof of posting (should your item go missing!) The cost is approximately
60p to cover you for goods up to the value of £100.
We are unable to compensate for return parcels that are lost or damaged in
Please pack carefully to avoid damage. Used goods returned under complaint
will not be accepted unless clean and dry. (Health and Safety at Work Act
If you should have any further queries regarding these matters please
feel free contact us.